Consumer Information

Contracting Entity

Monte Lua is provided by Continual MI LLC, a United States company. The public business details below identify the contracting entity and support contact for account, billing, privacy, and service questions.

Service Description

Monte Lua is a narrative universe simulation powered by MDL, the Endless Visual Novel Engine. MDL is powered by AI models that generate the next step and CG imagery during play, while the service may also use authored interface, audio, character, and world assets. Paid features are one-time credit purchases and shared credit usage.

Pricing And Taxes

Before payment, the purchase surface should clearly show the selected price, currency, billing cadence, quantity, and any other material purchase terms. Taxes, if any, may be calculated by the payment processor or shown on the payment receipt depending on the buyer's location and the applicable tax rules.

Billing Basics

• Credits are one-time purchases. Nothing renews and no charge repeats.
• Purchased credits do not expire and stay available until they are used.
• Billing issues, failed entitlements, and refund requests may be handled through support or through any self-service billing portal shown for the account.

Functionality And Compatibility

• The service requires a compatible modern browser and JavaScript.
• Sign-in currently depends on the shared Continual account system when authentication is enabled.
• Narrative simulation generation depends on live access to the configured content-generation provider and the operator's infrastructure.
• Failures in third-party services can affect narrative simulation, billing sync, and saved-state availability.

Digital Content And Generated Output

Monte Lua provides interactive digital content and generated gameplay output. Generated output can be variable, imperfect, or unavailable during service incidents. The service is not professional advice and should not be used for emergency, legal, medical, financial, or safety-critical decisions.

Support, Billing, And Regional Rights

Questions about billing, refunds, chargebacks, privacy, or service defects should be routed through the listed support contact. If the law where you live gives you additional cancellation, refund, warranty, or privacy rights, those rights are not waived by this page.